Terms of Service
Effective date: June 21, 2026
These Terms of Service ("Terms") govern your access to and use of AlwaysYou ("we," "our," or "AlwaysYou"), operated by AlwaysYou (India). By accessing or using our platform at alwaysyou.in, you agree to be bound by these Terms. If you do not agree, do not use our services.
1. The Service
AlwaysYou provides a digital gifting and invitation platform that allows users to:
- Create personalised digital gift sites using our templates
- Create digital invitations with RSVP tracking and wishes walls
- Share unique URLs with recipients and guests
- Upload personal content (photos, videos, audio) to customise their creations
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time with reasonable notice.
2. Accounts and Registration
You may browse our templates without an account. To create and publish a gift site or invitation, you must register using Google OAuth or OTP-based authentication. You are responsible for maintaining the confidentiality of your account credentials and all activity under your account.
You must be at least 13 years old to create an account. If you are under 18, you may only use the Service under the supervision of a parent or legal guardian.
3. User Content
You retain ownership of all content you upload to AlwaysYou ("User Content"), including photos, videos, audio, and text. By uploading User Content, you grant AlwaysYou a non-exclusive, royalty-free, worldwide licence to host, store, process, display, and deliver that content solely for the purpose of operating the Service.
You represent and warrant that:
- You own or have the necessary rights to use and upload all User Content
- Your User Content does not infringe any third party's intellectual property rights, privacy rights, or any applicable law
- Your User Content does not contain harmful, defamatory, obscene, or illegal material
We reserve the right to remove any User Content that violates these Terms or that we reasonably believe may expose us or our users to liability, without prior notice.
4. Audio and Music — Copyright Notice
This section is important. Please read it carefully.
Royalty-Free Music Library: AlwaysYou provides a curated library of royalty-free and public domain music tracks for use within the platform. Each track in our library is licensed for personal, non-commercial use on our platform. License information is displayed with each track. You must comply with any attribution requirements associated with the specific track's licence.
User-Uploaded Audio: When you upload your own audio or music to a gift site or invitation, you confirm that:
- You own the copyright in the audio, or
- You have obtained a valid licence from the copyright holder permitting the use of the audio in this context, or
- The audio is in the public domain in India
AlwaysYou does not pre-screen user-uploaded audio for copyright compliance. AlwaysYou is not responsible for any copyright infringement arising from audio you upload. Any claims, damages, or liability arising from your use of third-party audio without authorisation are solely your responsibility.
In particular, using recordings owned by major music labels, film studios, or music publishers (including Bollywood and Indian film songs) without a proper licence constitutes copyright infringement. The fact that a song is popular or that you purchased the song does not grant you the right to publicly perform or broadcast it through our platform.
If you receive a copyright claim or takedown notice relating to content you uploaded, you must notify us immediately at alwaysyou.connect@gmail.com.
5. Payments and Refunds
Paid plans are processed via Razorpay, a third-party payment processor. Payments are in Indian Rupees (INR). By making a purchase, you agree to Razorpay's terms of service in addition to ours.
Refund Policy: Due to the digital nature of our product, we generally do not offer refunds once a template has been activated and a URL has been generated. If you experience a technical issue that prevents the service from functioning as described, contact us at alwaysyou.connect@gmail.com within 48 hours of purchase and we will investigate and, at our discretion, offer a credit or refund.
Free-tier creations are valid for 10 days. Paid plans are valid for the stated duration from the date of purchase. We do not prorate or refund unused days.
6. Prohibited Uses
You may not use AlwaysYou to:
- Infringe any intellectual property rights, including uploading copyrighted audio, images, or video without permission
- Create content that is defamatory, harassing, abusive, obscene, or illegal under Indian law
- Impersonate any person or entity or misrepresent your affiliation
- Distribute spam, phishing links, or malware
- Scrape, crawl, or data-mine our platform without written consent
- Circumvent any security, access control, or rate limiting measures
- Use the platform for any commercial resale without our written agreement
7. Third-Party Services
AlwaysYou integrates with the following third-party services to operate the platform:
- Supabase — database and authentication
- Cloudinary — image and video hosting
- Razorpay — payment processing
- PostHog — anonymous usage analytics
- Google Fonts — typography
We are not responsible for the practices of these third-party services. Your use of these services through our platform is subject to their respective terms and privacy policies.
8. Intellectual Property
AlwaysYou and its licensors own all rights to our platform, templates (excluding your personalised data), design system, code, logos, and trademarks. You may not copy, modify, distribute, or create derivative works based on our platform or templates without our express written consent.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALWAYSYOU AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF DATA, REVENUE, OR PROFITS, ARISING FROM YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.
11. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka, India.
Before pursuing formal legal action, we encourage you to contact us at alwaysyou.connect@gmail.com to resolve any dispute informally.
12. Changes to These Terms
We may update these Terms from time to time. Material changes will be communicated via email or a notice on the platform at least 7 days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms.